I have over 25 years’ experience working in – and consulting to – banks including JP Morgan, Citibank, Royal Bank of Scotland, HSBC, Bank of America, Societe Generale, NatWest Markets and Deutsche Bank. I joined the firm 18 years ago as a consultant working in IT programme management. Since then I have progressed through the ranks to be involved in most aspects of the services that we offer and have a broad range of experience within technology, operations and organisational development. Today I am the firm’s chief commercial officer. I lead a team of commercial partners who are responsible for growing our existing accounts and winning new business. I also manage several of our key client relationships.